Privacy Policy
HeartStone Home Care is dedicated to safeguarding the privacy and confidentiality of the clients, families, and visitors who interact with our website. This Privacy Policy outlines how we gather, use, share, and protect your personal information, and the rights you have regarding that information.
Information We Collect and How We Use It
We may collect personal information — such as your name, phone number, email address, and any details you choose to share — when you voluntarily submit it through our website forms or other communications. We use this information to operate and maintain our website, respond to your inquiries, coordinate care, improve our services, and meet our legal and regulatory obligations.
How We Protect Your Information
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. SMS consent and phone numbers collected through our website will never be sold, rented, or shared with third parties or affiliates for marketing purposes.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Ask us to update information you believe is inaccurate or incomplete.
- Right to Deletion: Request that we delete your personal information, subject to certain conditions.
- Right to Restrict Processing: Ask us to limit how we use your information, subject to certain conditions.
- Right to Data Portability: Request that we transfer your data to you or to another organization, subject to certain conditions.
- Right to Object: Object to specific uses of your personal information, subject to certain conditions.
To exercise any of these rights, please email us at support@heartstoneindy.com.
SMS Messaging Opt-In and Opt-Out
You may opt in to receive SMS messages from HeartStone Home Care at any time by texting START to (317) 779-3441. To stop receiving messages, reply STOP to any message from us. You can also contact us directly to be added to or removed from our SMS messaging list. Message and data rates may apply.
Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any updates will be posted on this page, and continued use of our website constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please call us at (317) 779-3441 or email support@heartstoneindy.com.